Refund Policy
Effective Date: 01/05/2025
At Ryan Digital Marketing Service, we strive to deliver high-quality digital marketing solutions that meet your business goals. However, we understand that there may be situations where you may wish to request a refund. Please read our refund policy carefully.
1. General Policy
Due to the nature of digital services, we generally do not offer refunds once work has commenced or deliverables have been provided. Each service is custom-tailored, and our time and expertise are committed from the moment a project begins.
2. Eligibility for Refund
Refund requests may be considered under the following conditions:
Project not started: If no work has begun and no resources have been allocated, a full refund may be issued.
Duplicate payment: If you were charged more than once for the same service, the duplicate payment will be refunded.
Failure to deliver: If we are unable to deliver the agreed-upon service within the defined timeline due to our own fault, a partial or full refund may be considered.
Service not as described: If the service you received significantly differs from what was promised in writing.
3. Non-Refundable Items
We do not issue refunds for:
Completed services or consultations
Ongoing subscription services after the billing cycle has started
Third-party fees (e.g., ad spend paid to Facebook or Google)
Delays caused by the client (e.g., lack of required materials or unresponsiveness)
4. Refund Request Process
To request a refund, please email us at [insert email address] with the subject line “Refund Request – [Your Name]” and include:
Your full name and email
Service purchased
Date of purchase
Reason for the refund request
We will review your request and respond within 5–7 business days.
5. Chargebacks
If you initiate a chargeback without contacting us first, you may be permanently banned from using our services. We are committed to resolving issues professionally and respectfully.
6. Policy Updates
We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page with a revised effective date.
7. Contact Us
If you have any questions about our refund policy, please contact us:
Ryan Digital Marketing Service
Email: info@ryandigmarketingexpert.net
Website: https://ryandigmarketingexpert.net/